24/7 emergency plumbing across Surrey · 0333 054 0046
Home / Emergency plumbing / Lightwater
Burst pipe, water coming through the ceiling, or no water at all? Ring 0333 054 0046 and you speak to local engineers, not a call centre. Same day for emergencies.
Covering GU18 · If you smell gas, ring 0800 111 999 first
From a burst pipe at 2am to a cylinder pouring water through the kitchen ceiling, these are the Lightwater emergencies our engineers deal with every week.
Thin microbore pipe, common in Lightwater's post-war homes, splits and pinholes. We isolate the supply, cut out the damaged section and make it watertight.
Traced to the source, from a pipe joint, a bath, a shower tray or a tank in the loft, before the plaster gives way.
We check whether it is the mains supply to your part of Lightwater or your own pipework, and fix what is ours to fix.
Seized, snapped or leaking stopcocks and stop valves freed or replaced, so you can turn the water off again.
Leaking hot water cylinders, unvented cylinders discharging through the tundish and loft tanks overflowing, made safe.
Cisterns that will not stop filling, leaking toilet pans and overflows pouring down the outside wall.
Pipes in lofts, garages and outside walls that freeze and split in a cold snap, thawed safely and repaired.
Boiler breakdowns in cold weather treated as urgent. See boiler repairs or heating in Lightwater.
Verified Checkatrade reviews from plumbing call-outs across Lightwater and the surrounding postcodes. Many were left under our previous name, CGR Plumbing & Heating: same engineers, new name.
CheckatradeCGR were rectifying the waste piping for under our kitchen sink, and also removing the waste for our previous water softener. Very happy with their knowledge, quality of work, customer service and wouldn't hesitate to recommend their services. Also a huge bonus to have a 30 day guarantee on the works provided.
He is a polite and knowledgeable tradesman. He communicates clearly and executes the job as planned and agreed.
My shower pressure suddenly fell very low. I called CGR and they came to fix the problem. Not even a day later and my shower was fixed. Thank you for your quick and very professional service.
We always call them as they are reliable and honest.
When water is coming through a ceiling in Lightwater, the last thing you want is a national call centre passing your job to whoever is free. We are a family-run plumbing and heating company based in Guildford, and when you ring 0333 054 0046 you speak to the engineers who will actually come out. Twenty minutes from us via Bisley. Lightwater is about 9 miles from our base in Guildford, so we already know the roads, the housing and the usual problems before we arrive.
We cover every Lightwater postcode we list here (GU18), including Lightwater village and Windlesham and the streets in between. Predominantly post-war and later family housing, a good deal of it built between the 1960s and the 1980s, with newer infill development. That mix matters in an emergency, because a burst pipe in a period terrace behaves very differently from a leak in a new-build or a flat.
Our engineers are Gas Safe registered, carry the common fittings for Lightwater's housing on the van, and aim to make every emergency safe on the first visit. Once the water is under control we explain in plain English what failed, what needs doing properly and what can wait. The decision is always yours, with no pressure.
These take a minute and limit the damage while we are on the way to you in Lightwater.
Then photograph the damage for your insurer and move anything valuable away from the water. If you cannot find or turn the stopcock, ring us and we will talk you through the usual hiding places while we are on our way.
The housing in Lightwater is mostly post-war and 1960s to 1980s homes, and that shapes what goes wrong. The emergency call-outs we get most often here are:
Alongside that there are plenty of newer and modern homes, where the usual culprits are different: plastic push-fit joints that let go when a pipe is knocked or a floor is lifted, and washing machine and dishwasher hoses that split under the kitchen units.
Knowing that before we arrive means the van carries the right fittings for Lightwater, and most emergencies are made safe on the first visit rather than the second.
Twenty minutes from us via Bisley. So when you ring we can usually tell you straight away who is nearest and how long they will be. Same day for emergencies.
We cover every part of Lightwater, including Lightwater village and Windlesham.
If yours can safely wait, we will tell you so on the phone and book you in at a sensible time.
Lightwater is about 9 miles from our base in Guildford. Same day for emergencies. When you ring we give you a realistic arrival time rather than a comforting one, and if we cannot reach you in time to help, we say so straight away.
In most homes built between the war and the 1980s the stopcock is under the kitchen sink. In some 1960s and 1970s houses it is in the garage, a downstairs cloakroom or behind a panel in the utility. Clear the cupboard, find it, and turn it clockwise until it stops.
All of GU18, including Lightwater village and Windlesham. Predominantly post-war and later family housing, a good deal of it built between the 1960s and the 1980s, with newer infill development.
Yes, for genuine emergencies such as a burst pipe, water through a ceiling or no water at all. Ring 0333 054 0046 and it reaches us out of hours. If your problem can safely wait until the next working day, we will tell you honestly.
Often, under escape of water. Photograph the damage before anything is cleaned up and keep the paperwork we give you, because insurers usually ask for both. We can describe the cause in writing if your insurer needs it.
Yes. We cover eighteen towns around Guildford for emergency plumbing, including Bagshot, Chobham and Camberley. Pick your town on our emergency plumbing page, or simply ring and tell us your postcode.
Do not ring us first. Call the National Gas Emergency Service on 0800 111 999, free and open 24 hours. Turn the gas off at the meter if you can reach it safely, open the windows, leave light switches alone and get everyone outside.
For new boilers, servicing and heating work, see heating and boilers in Lightwater.
For planned jobs such as new taps, toilets and bathroom plumbing, see general plumbing.
Ring now and speak to a local engineer. Or send us a photo on WhatsApp and we will tell you what to do next.
