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Emergency plumber in Cranleigh

Burst pipe, water coming through the ceiling, or no water at all? Ring 0333 054 0046 and you speak to local engineers, not a call centre. Same day for emergencies where we can.

Covering GU6 · If you smell gas, ring 0800 111 999 first

GU6Postcodes we cover in Cranleigh
~7 milesFrom our Guildford base
24/7For genuine plumbing emergencies
9.67/10From 266 verified Checkatrade reviews

Plumbing emergencies we cover here in Cranleigh

From a burst pipe at 2am to a cylinder pouring water through the kitchen ceiling, these are the Cranleigh emergencies our engineers deal with every week.

Burst and split pipes

Older lead and iron supply pipes in Cranleigh's period houses crack with age and frost. We isolate the supply, cut out the damaged section and make it watertight.

Leaks through ceilings

Traced to the source, from a pipe joint, a bath, a shower tray or a tank in the loft, before the plaster gives way.

No water at all

We check whether it is the mains supply to your part of Cranleigh or your own pipework, and fix what is ours to fix.

Stopcocks that will not turn

Seized, snapped or leaking stopcocks and stop valves freed or replaced, so you can turn the water off again.

Cylinders and loft tanks

Leaking hot water cylinders, unvented cylinders discharging through the tundish and loft tanks overflowing, made safe.

Toilets and overflows

Cisterns that will not stop filling, leaking toilet pans and overflows pouring down the outside wall.

Frozen pipes

Pipes in lofts, garages and outside walls that freeze and split in a cold snap, thawed safely and repaired.

No heating or hot water

Boiler breakdowns in cold weather treated as urgent. See boiler repairs or heating in Cranleigh.

What Cranleigh and nearby customers say

Verified Checkatrade reviews from plumbing call-outs across Cranleigh and the surrounding postcodes. Many were left under our previous name, CGR Plumbing & Heating: same engineers, new name.

9.67/10
★★★★★
CheckatradeCheckatrade
from 266 reviews

Your local emergency plumber in Cranleigh

When water is coming through a ceiling in Cranleigh, the last thing you want is a national call centre passing your job to whoever is free. We are a family-run plumbing and heating company based in Guildford, and when you ring 0333 054 0046 you speak to the engineers who will actually come out. Twenty-five minutes south-east of Guildford. Cranleigh is about 7 miles from our base in Guildford, so we already know the roads, the housing and the usual problems before we arrive.

We cover every Cranleigh postcode we list here (GU6), including Ewhurst, Rudgwick, Cranleigh village and Alfold and the streets in between. Village housing around the high street, substantial detached property on the surrounding lanes, and a fair amount of newer estate development. That mix matters in an emergency, because a burst pipe in a period terrace behaves very differently from a leak in a new-build or a flat.

Our engineers are Gas Safe registered, carry the common fittings for Cranleigh's housing on the van, and aim to make every emergency safe on the first visit. Once the water is under control we explain in plain English what failed, what needs doing properly and what can wait. The decision is always yours, with no pressure.

Stop the damage first: three things to do now

These take a minute and limit the damage while we are on the way to you in Cranleigh.

  1. Turn the water off at the stopcock. In a lot of Victorian and Edwardian houses the stopcock is not under the kitchen sink at all. Look under the floorboards just inside the front door, in the cellar, or in the front room close to the front wall. Old brass stopcocks are often stiff or seized. If it will not turn by hand, do not lean on it with a wrench, because a snapped spindle turns a leak into a flood. Use the outside stop valve at the boundary instead, or ring us.
  2. If water is near electrics, switch off at the consumer unit. Water and wiring is the part of a leak that can actually hurt somebody. Do not touch anything wet while the power is on.
  3. Open the cold taps downstairs. It drains the pipework and takes the pressure off the leak. If the water is coming from the loft, flush the toilets too.

Then photograph the damage for your insurer and move anything valuable away from the water. If you cannot find or turn the stopcock, ring us and we will talk you through the usual hiding places while we are on our way.

Plumber repairing a leaking basin tap in a Cranleigh bathroom

Plumbing emergencies we see in Cranleigh homes

The housing in Cranleigh is mostly Victorian and Edwardian houses, and that shapes what goes wrong. The emergency call-outs we get most often here are:

  • Old lead or iron supply pipes that crack with age or a hard frost
  • Pipework running under suspended timber floors, where a leak can run for days before anyone sees it
  • Lath-and-plaster ceilings that hold water, sag and then come down all at once
  • Loft tanks feeding an older system, and overflows that nobody has looked at in years

And in Cranleigh's newer and modern homes

Alongside that there are plenty of newer and modern homes, where the usual culprits are different: plastic push-fit joints that let go when a pipe is knocked or a floor is lifted, and washing machine and dishwasher hoses that split under the kitchen units.

Knowing that before we arrive means the van carries the right fittings for Cranleigh, and most emergencies are made safe on the first visit rather than the second.

Hot water cylinder and pipework checked by our Cranleigh plumber
Water where it should not be in Cranleigh?Turn it off at the stopcock, then ring us. Nights and weekends for genuine emergencies.

What happens when you call

  1. You ring 0333 054 0046. Tell us what is happening, where the water is coming from and whether it has stopped. A photo on WhatsApp helps us bring the right parts.
  2. We give you an honest arrival time. Same day for emergencies where we can. If we cannot reach Cranleigh in time to help, we tell you straight away so you can call someone who can.
  3. We make it safe first. Water off, leak isolated, electrics checked, damage stopped from getting worse.
  4. We explain the proper fix. In plain English, with what is urgent and what can wait. Nothing further happens without your say-so.
Our engineer arriving at a home in Cranleigh for an emergency call-out

Getting to you in Cranleigh

Twenty-five minutes south-east of Guildford. So when you ring we can usually tell you straight away who is nearest and how long they will be. Same day for emergencies where we can.

We cover every part of Cranleigh, including Ewhurst, Rudgwick, Cranleigh village and Alfold.

When you ring, have ready

  • Your postcode and nearest cross street
  • Where the water is coming from
  • Whether it has stopped
  • Whether you found the stopcock
  • Anyone vulnerable at home
  • A photo, if it is safe to take one
Engineer talking a Cranleigh homeowner through the repair

Is it an emergency, or can it wait?

Ring us straight away

  • A burst pipe or water through a ceiling
  • No water at all in the property
  • A leak anywhere near electrics
  • No heating or hot water in cold weather, with elderly people or young children at home
  • Anything you cannot stop at the stopcock

Next working day is fine

  • A dripping tap, or a drip you can catch in a bowl
  • An overflow running outside
  • One cold radiator
  • Low pressure at a single tap

If yours can safely wait, we will tell you so on the phone and book you in at a sensible time.

Emergency plumbing questions from Cranleigh

How quickly can you get to an emergency in Cranleigh?

Cranleigh is about 7 miles from our base in Guildford. Same day for emergencies where we can. When you ring we give you a realistic arrival time rather than a comforting one, and if we cannot reach you in time to help, we say so straight away.

Where is the stopcock in a Cranleigh home?

In a lot of Victorian and Edwardian houses the stopcock is not under the kitchen sink at all. Look under the floorboards just inside the front door, in the cellar, or in the front room close to the front wall. Old brass stopcocks are often stiff or seized. If it will not turn by hand, do not lean on it with a wrench, because a snapped spindle turns a leak into a flood. Use the outside stop valve at the boundary instead, or ring us.

Which parts of Cranleigh do you cover?

All of GU6, including Ewhurst, Rudgwick, Cranleigh village and Alfold. Village housing around the high street, substantial detached property on the surrounding lanes, and a fair amount of newer estate development.

Do you cover Cranleigh at night and at weekends?

Yes, for genuine emergencies such as a burst pipe, water through a ceiling or no water at all. Ring 0333 054 0046 and it reaches us out of hours. If your problem can safely wait until the next working day, we will tell you honestly.

Will my home insurance help?

Often, under escape of water. Photograph the damage before anything is cleaned up and keep the paperwork we give you, because insurers usually ask for both. We can describe the cause in writing if your insurer needs it.

Do you also cover Godalming, Guildford and Dorking?

Yes. We cover eighteen towns around Guildford for emergency plumbing, including Godalming, Guildford and Dorking. Pick your town on our emergency plumbing page, or simply ring and tell us your postcode.

What if I smell gas?

Do not ring us first. Call the National Gas Emergency Service on 0800 111 999, free and open 24 hours. Turn the gas off at the meter if you can reach it safely, open the windows, leave light switches alone and get everyone outside.

More help in and around Cranleigh

Not an emergency?

For new boilers, servicing and heating work, see heating and boilers in Cranleigh.

For planned jobs such as new taps, toilets and bathroom plumbing, see general plumbing.


Need an emergency plumber in Cranleigh?

Ring now and speak to a local engineer. Or send us a photo on WhatsApp and we will tell you what to do next.

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